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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Is CRM Online compatib...
Microsoft Dynamics CRM (Archived)

Is CRM Online compatible with iPad after the Polaris update?

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Posted on by Marsha Reece 700

I update my crm online trial organization today to the Polaris update and while I can access the site on browsers other than IE, it's still using the mobile express version on the iPad.  I thought there would be compatibility with the iPad outside mobile express.  Any thoughts?

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  • Verified answer
    qqqqqqq Profile Picture
    qqqqqqq on at

    Just add /main.aspx to the end of your url to get it to work  on an IPad.

  • Marsha Reece Profile Picture
    Marsha Reece 700 on at

    thank you

  • Community Member Profile Picture
    Community Member on at

    I have tried this several times, in both a new free trial account, and our standard company account.   It looks like it is going to load, but then the ipad suddenly goes back to the home screen, and when I go back to safari, I am back on the login page.  Is anybody successfully accessing the sales features?  

  • Cory Capps Profile Picture
    Cory Capps 435 on at

    We are experiencing the same thing.  I was able to get it to work if I clicked away from the Dashboard before it finished loading.  So I guess there is some issue with the Dashboard.  Does anyone have a fix for this?  Not sure if any other areas cause Safari to crash also because I ran out of time testing.

  • RuneDaub Profile Picture
    RuneDaub 3,795 on at

    The Yammer integration and the Ipad support are not released for CRM Online until mid february.

    It was split from the full UR12 released and Yammer and Ipad is released a bit later than UR12.

    So.. while the main.aspx trick might work.. it is an unsupported work around.

  • Marsha Reece Profile Picture
    Marsha Reece 700 on at

    Will CRM On-Premise have iPad support after installing UR12?

  • Mohammad Atif Profile Picture
    Mohammad Atif on at

    Please refer to blogs.msdn.com/.../crm-for-ipad.aspx for this answer.

    Thanks,

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