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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to enable Copilot ...
Customer experience | Sales, Customer Insights,...
Suggested Answer

How to enable Copilot in Dynamics Marketing

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Posted on by SamX 5

Is Copilot available in Dyanmics Marketing yet? If so, how do I enable the feature?

Also, the same questions on Microsft365, too, how to enable Copilot in Word, PowerPoint, etc.?

Any direction are welcome!

I have the same question (0)
  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at

    Hi SamX,

    Some features are already available, no need to open (such as segment, Email in marketing).

    Here are the Dynamic 365 applications that use Copilot: 

    https://cloudblogs.microsoft.com/dynamics365/bdm/2023/03/14/deliver-personalized-customer-experiences-with-copilot-in-dynamics-365-marketing-and-customer-insights/

    https://cloudblogs.microsoft.com/dynamics365/bdm/2023/03/06/introducing-microsoft-dynamics-365-copilot-bringing-next-generation-ai-to-every-line-of-business/

  • Ellen Heijmans Doppio-L Profile Picture
    Ellen Heijmans Dopp... 10 on at

    Unfortunately, I'm having the same problem. I've tried it in the Marketing App for a segment and in a new e-mail, but the button to start Copilot are not visible.

  • Neeraj.Sharma Profile Picture
    Neeraj.Sharma 1,587 on at
    For Dynamics 365 Marketing Copilot works very fine
     
    For M365 copilot is in private preview with selected customers by Microsoft so it is not generally available as of now , so you have to wait

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