Financial dimension is not getting updated when the customer order is fulfilled using DOM

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Posted on by JOHN HENDRY

We have created a customer order from POS and it gets updated into HQ and it shows the current fulfillment store financial dimension. But the store does not have the inventory. So, DOM suggested other store to fulfill the order and updated the store warehouse against the customer order. But financial dimensions are not updated based on the fulfillment warehouse.

We have configured the Dimension link against the sites but still we are facing the issue with updating financial dimensions.

Please suggest your insights

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commander on at

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RE: Financial dimension is not getting updated when the customer order is fulfilled using DOM

In DOM Parameters, there is a parameter for updating the financial dimensions based on the site. Was this turned on?
P Jackson 1,588 on at

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RE: Financial dimension is not getting updated when the customer order is fulfilled using DOM

Log a support ticket with Microsoft, who will be able to advise if that is a bug (likely)