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Small and medium business | Business Central, N...
Suggested Answer

Posting a Negative Purchase Credit Memo

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Posted on by 10
Hi all,
 
When I tried to post a Purchase Credit Memo with negative value, I got this error below:Amount must be positive in Gen. Journal Line Journal Template Name='',Journal Batch Name='',Line No.='0'.
May I know how do we resolve this issue? 
I have the same question (0)
  • Suggested answer
    Yi Yong Profile Picture
    2,736 Super User 2026 Season 1 on at
    Hello,
     
    You can't have negative total amount on documents including invoices and credit memos.
    Change the "Quantity" to "5" instead of "-5".
     
    You don't need to put in negative quantity for credit memos.
  • Suggested answer
    Jun Wang Profile Picture
    8,220 Moderator on at
    It seems you are creating the purchase credit memo without linking to a purchase invoice. here is a video to refer to
     
     
     
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    22,551 Super User 2026 Season 1 on at
    Because negative values are not allowed. Change the "Quantity" to "5" instead of "-5".
  • Suggested answer
    Valentin Castravet Profile Picture
    32,796 Super User 2026 Season 1 on at
    As mentioned by other users its not allowed. But why are you trying to post a negative amount? Perhaps you can post an invoice with a positive amount instead?
     
  • Suggested answer
    YUN ZHU Profile Picture
    101,846 Super User 2026 Season 1 on at
    I totally agree with Valentin, why not use Invoice instead?
     
    PS: Dynamics 365 Business Central: Move Negative Lines feature (Create a replacement order in return process)
     
    Thanks.
    ZHU
  • AL-10120329-0 Profile Picture
    10 on at
    Thanks all, if in this case i have a tax credit note that is for example, at line level:
     
    xxxx                     $1485.96
    xxxx                     $500.00
    xxxx                     $0.00
    xxxx                     $1494.40
    xxxx                     $-52,638.00
    -------------------------------
    total:                   $-49,157.64
    VAT:                     $313.23
    Final Amount:     $-48,844.41
     
    How do we proceed with this tax credit note? Do we post it as an invoice from your suggestion?
  • Suggested answer
    HA-09121354-0 Profile Picture
    4 on at
    Hi,
     
    The error occurs because Business Central does not allow posting a negative value in the "Purchase Credit Memo" due to its standard logic of handling amounts.
    A Purchase Credit Memo is inherently meant to reverse or reduce a purchase, so the system expects positive values for the amounts.
    Enter the positive values in the credit memo, Business central automatically interprets these amount as a credit (negative) during posting.
     
    Thanks,
    Hamsavardhini A
    Congruent Infotech - https://www.congruentsoft.com/

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