web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics GP (Archived)

Return Transaction entry issue

(0) ShareShare
ReportReport
Posted on by

Hello everyone,

I came across this problem and was hoping for some advice. 

A PO was created and I received the shipment only in the receiving transaction entry window only to find out that I had posted the wrong quantity amount. I tried everything to "unpost" the batch I had posted but couldn't find anything helpful. I then went into Purchase receipts inquiry to view what I had posted and as you can see its outlined in red (see images below).

I did some research and read about creating a Returns transaction entry. While entering the po, item number, etc. I notice there was no Receipt number to choose from like it normally would. Does anyone know how I can go about reversing this entry so that I can make the appropriate changes. I did not want to enter / match without fixing the receipt portion of it.  Thank you all.

purchase-receipts-inquiry.pngReceive-transaction-entry.png

 

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Mick Egan Profile Picture
    3,561 on at

    Your problem here is the Receipt is related to the 16,655 quantity, and as you have started to consumed this stock the receipt is no longer available for Return.  The Qty 1 would be due to a rounding issue with the receipt cost, and Inventory adjusted the 1 item.

    Mick

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
mtabor Profile Picture

mtabor 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans