Is it possible to set default value for custom field while tracking the appointment from outlook

(0) Share

Report

Posted on by EmployeeOcta

Hello All Experts,

On creation of the appointment using outlook and tracking it i need to set some default value to an optionset field.

although i have written javascript for on create on the form , but it's not working as required,

I am creating an appointment and doing set regarding.

coming back to crm web application and checking that record with that field and it is not set to expected default value on create, as per my understanding this is already an update form.

if i try to write code in update mode then the form is getting dirty , so is there any way to control javascript from within outlook and it should already work as expected.

All responses (2)

Answers (0)

Linn Zaw Win 3,405 on at

Like (0)

Report

RE: Is it possible to set default value for custom field while tracking the appointment from outlook

One thing you can do is using Business Rule as Entity scope so that it will trigger on client-side as well as server-side.
Suggested answer

Sudheer Reddy 115 on at

Like (1)

Report

RE: Is it possible to set default value for custom field while tracking the appointment from outlook

JavaScripts are form level components. They dont get fired during "Track" event. You need to go for Workflow / Plugin in this case.