Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP (Archived)

I do not have the "Generate ACH File" option in the menu, need a license?

Posted on by Microsoft Employee

I have MICROSOFT DYNAMICS GP 10.

*This post is locked for comments

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    Re: I do not have the "Generate ACH File" option in the menu, need a license?

    When you go to the Registration screen can you put a check mark in the Direct Deposit option on the list? You will see it above Payroll. It make be this module was just never checked even though you own it.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: I do not have the "Generate ACH File" option in the menu, need a license?

    Really I needed a license for DIRECT DEPOSIT.

    I already have it.

    Thank you

  • Suggested answer
    John Lowther Profile Picture
    John Lowther 5,122 on at
    Re: I do not have the "Generate ACH File" option in the menu, need a license?

    Hey Maredy,

    Sorry it took me so long to answer, I have been out of town on business, but to answer your question my installation does have the Direct Deposit registered, and it sounds like yours does not.

    Your Partner should be able to tell you what it would take for you to get yours registered, and from there it should be smooth sailing.

    Feel free to let me know if there is anything else I can do to help.

  • Re: I do not have the "Generate ACH File" option in the menu, need a license?

    I would suggest to log into GP as the 'sa' user and see if you can see it.   If so, then it's a security issue.  If not, then go to Tools|setup|System|Registration and make sure Direct Deposit is marked in the registration window.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: I do not have the "Generate ACH File" option in the menu, need a license?

    Thank you John,

    I did everything you ask me to do, but this did not work. And I checked in the form "About Microsoft Dyamics GP" in the Help menu, in the Options button and I can see the Modules registered and Payroll is registered but Direct Deposit is not registered.

    Could you tell me if you have in your installation the Direct Deposit registered?.

    Please let me know your comments as soon as you can.

    Thank you

    Maredy

  • Suggested answer
    John Lowther Profile Picture
    John Lowther 5,122 on at
    Re: I do not have the "Generate ACH File" option in the menu, need a license?

    Hey Maredy,

    We have been using Direct Deposit for a very long time however, I do not remember ever having to purchase a license just for it.

    I think that the problem may be one more of setup or security that anything else. Mind you it has been a log time, and Licensing could have changed, and I do not know what Licensing Module you are on, I also did not ask if you where using the "sa" login or not. But to get you started let us look at each of those things first. (Note: If you are not using the "sa" login then start by using the "sa" login just to see if the menu option is there for "sa".

    Security
    The most likely item that I can think of is you do not have the Security Task "TRX_PAYRL_005" which is the "Generate ACH File" task.
    Try looking at the various Roles that you have assigned to you and see if one of the has a check mark in the box for the security task mentioned above. If so then move on the the setup section. Note: you may need security access to some of the setup screens mentioned below.

    Setup
    Try going to Tools >> Setup >> Payroll >> Direct Deposit  this should get you the main company Direct Deposit Setup screen. Once this is setup, along with the ACH Fields Screen (accessed from the "ACH Fields" button at the bottom), the Header & Footers if needed (accessed from the "Headers/Footers" button at the bottom), and any necessary Links (accessed from the "Links" button at the bottom). Make sure that the "Active" check box at the top is selected and once you have done all the necessary Employee level Direct Deposit Setups under the "Employee Direct Deposit Maintenance" screen.

    I am thinking that once you have the company setup done and at least one employee setup for Direct Deposit you should be able to see the "Generate ACH File" option.  

    Note:
    I reserve the right to be human and totally wrong :)  please forgive me if that turns out to be the case.

    Hope this gets you started in the right direction,

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans