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45REQUEST: Any guidance on handling scenarios where
- We estimate freight during order entry.
- Sometimes we need to charge what was estimated, other times we need to charge the actual shipping costs.
DETAILS
- Fixed Freight: Charge the amount estimated during order entry.
- Prepaid Freight: Estimate freight, show that estimate in the order totals (e.g., order confirmation), BUT
- Charge the actual freight cost that comes from the freight stations,
- For example:
- At order entry time, merch total =$100, freight estimate = $10
- Shipped items via two shipments
- Shipment 1 cost = $8
- Shipment 2 cost = $6
- Customer should be charged
- $8 for freight on the first invoice
- $6 for freight on the second invoince
- Collect: Don't estimate or charge freight, but use the customer's carrier account info for shipping
Other scenarios...We also have the following scenarios
- Free Freight: Certain customers get
- free freight on all orders, regardless of shipping method
- free freight when shipped via specific shipping method (e.g., 2 day ground)
- free freight when shipped via a specific shipping method AND the order $ is over a specific amount
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