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We are currently using GP10 on SQL2005 and Business portal 4 / MOSS2007. We allow employees to update information using business portal, and all has been well until last week. All other workflows are operating as normal, except for Direct Deposit add/changes/removals (a similar transaction, tax withholding changes, work fine). No updates (windows or otherwise) were installed during that timeframe on the GP SQL server nor the GP Web server that would account for any issues.
When the transaction is approved from the Work Que, it appears to go through, but never makes it to GP. The only indication that something is going on is the errors that immediately occur when approving the transaction. When the employee card is examined, the change is not recorded.
Does anyone have any idea how I can get these transactions working again?
I have submitted a sample direct deposit change, and then recorded all the related entries from the Application Event log:
Event Type: Information
Event Source: MicrosoftBusinessFrameworkLog
Event Category: None
Event ID: 0
Date: 9/15/2011
Time: 12:48:52 PM
User: N/A
Computer: PPR-GPWEB01
Description:
AC_SecurityAdministrator GetUserDefaultCompany 109 Object reference not set to an instance of an object.
Event Type: Error
Event Source: Office SharePoint Server
Event Category: Office Server Shared Services
Event ID: 6482
Date: 9/15/2011
Time: 12:52:51 PM
User: N/A
Computer: PPR-GPWEB01
Description:
Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchAdminSharedWebServiceInstance (a597be0c-ae99-4fe5-9e08-e6aae051c55d).
Reason: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Techinal Support Details:
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at System.DirectoryServices.Interop.UnsafeNativeMethods.IntADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.Interop.UnsafeNativeMethods.ADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_IsContainer()
at System.DirectoryServices.DirectoryEntries.CheckIsContainer()
at System.DirectoryServices.DirectoryEntries.Find(String name, String schemaClassName)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.Find(String name)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.get_Item(String name)
at Microsoft.SharePoint.Administration.SPProvisioningAssistant.ProvisionIisApplicationPool(String name, ApplicationPoolIdentityType identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.SharePoint.Administration.SPMetabaseManager.ProvisionIisApplicationPool(String name, Int32 identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.Office.Server.Administration.SharedWebServiceInstance.Synchronize()
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)
Event Type: Error
Event Source: Office SharePoint Server
Event Category: Office Server Shared Services
Event ID: 6482
Date: 9/15/2011
Time: 12:52:51 PM
User: N/A
Computer: PPR-GPWEB01
Description:
Application Server Administration job failed for service instance Microsoft.Office.Excel.Server.ExcelServerSharedWebServiceInstance (18d2036d-ce97-4ca5-ad59-da4a197f2183).
Reason: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Techinal Support Details:
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at System.DirectoryServices.Interop.UnsafeNativeMethods.IntADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.Interop.UnsafeNativeMethods.ADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_IsContainer()
at System.DirectoryServices.DirectoryEntries.CheckIsContainer()
at System.DirectoryServices.DirectoryEntries.Find(String name, String schemaClassName)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.Find(String name)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.get_Item(String name)
at Microsoft.SharePoint.Administration.SPProvisioningAssistant.ProvisionIisApplicationPool(String name, ApplicationPoolIdentityType identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.SharePoint.Administration.SPMetabaseManager.ProvisionIisApplicationPool(String name, Int32 identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.Office.Server.Administration.SharedWebServiceInstance.Synchronize()
at Microsoft.Office.Excel.Server.ExcelServerSharedWebServiceInstance.Synchronize()
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)
Event Type: Error
Event Source: Office SharePoint Server
Event Category: Office Server Shared Services
Event ID: 7076
Date: 9/15/2011
Time: 12:52:51 PM
User: N/A
Computer: PPR-GPWEB01
Description:
An exception occurred while executing the Application Server Administration job.
Message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Techinal Support Details:
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at System.DirectoryServices.Interop.UnsafeNativeMethods.IntADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.Interop.UnsafeNativeMethods.ADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_IsContainer()
at System.DirectoryServices.DirectoryEntries.CheckIsContainer()
at System.DirectoryServices.DirectoryEntries.Find(String name, String schemaClassName)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.Find(String name)
at Microsoft.SharePoint.Metabase.MetabaseObjectCollection`1.get_Item(String name)
at Microsoft.SharePoint.Administration.SPProvisioningAssistant.ProvisionIisApplicationPool(String name, ApplicationPoolIdentityType identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.SharePoint.Administration.SPMetabaseManager.ProvisionIisApplicationPool(String name, Int32 identityType, String userName, SecureString password, TimeSpan idleTimeout, TimeSpan periodicRestartTime)
at Microsoft.Office.Server.Administration.SharedWebServiceInstance.CreateSharedWebServiceApplicationPool(SharedResourceProvider srp)
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)
Event Type: Error
Event Source: Windows SharePoint Services 3
Event Category: Timer
Event ID: 6398
Date: 9/15/2011
Time: 12:52:51 PM
User: N/A
Computer: PPR-GPWEB01
Description:
The Execute method of job definition Microsoft.Office.Server.Administration.ApplicationServerAdministrationServiceJob (ID 3788742b-d76c-4650-b3cc-5e18551689e5) threw an exception. More information is included below.
Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Event Type: Information
Event Source: MicrosoftBusinessFrameworkLog
Event Category: None
Event ID: 0
Date: 9/15/2011
Time: 12:56:06 PM
User: N/A
Computer: PPR-GPWEB01
Description:
Notification ProcessAssignToEvent 609 Error occurred while sending a Workflow Notification: Requested registry access is not allowed. Event Publisher: Microsoft.BusinessFramework.Process.WorkList.WorkItemManager, DateTime: 9/15/2011 12:56:06 PM, Event ID: 10101, Title: Task created: Employee Direct Deposit/Payroll Administrator Approval, Event Type: Information, Description: <null>, Source: Microsoft.BusinessFramework.Process.WorkList.WorkItemManager, BPIID: 44aabd6e-02f9-46f6-bb6b-3b706c223e87
Event Type: Information
Event Source: MicrosoftBusinessFrameworkLog
Event Category: None
Event ID: 0
Date: 9/15/2011
Time: 12:56:06 PM
User: N/A
Computer: PPR-GPWEB01
Description:
Notification ProcessAssignToEvent 609 Error occurred while sending a Workflow Notification: Requested registry access is not allowed. Event Publisher: Microsoft.BusinessFramework.Process.WorkList.WorkItemManager, DateTime: 9/15/2011 12:56:06 PM, Event ID: 10101, Title: Task created: Employee Direct Deposit/Payroll Administrator Approval, Event Type: Information, Description: <null>, Source: Microsoft.BusinessFramework.Process.WorkList.WorkItemManager, BPIID: 44aabd6e-02f9-46f6-bb6b-3b706c223e87
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