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import from excel online not working

Posted on by Microsoft Employee

Hi,

Normally I use export to excel online and make changes then import these changes back into dynamics 365 but it doesn't work anymore and it detects 0 changes, then randomly it would work. It only works about 1 10th of the time and sometimes works for 1 or 2 changes instead of 50+. Basically it doesn't detect any changes at all and thinks there is 0 imports.

Any help would be much appreciated.

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  • Suggested answer
    Kokulan Profile Picture
    Kokulan 18,048 on at
    RE: import from excel online not working

    Please try from your Person Options area as shown below

    5127.ScreenClip-_5B00_341_5D00_.png

    5127.ScreenClip-_5B00_341_5D00_.png

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: import from excel online not working

    Hi,

    You are correct that the modified date comes in a mm/dd/yyyy format while here in Australia we use dd/mm/yyyy. Am unsure of how to change this as my timezone is set to my location.

  • Suggested answer
    Kokulan Profile Picture
    Kokulan 18,048 on at
    RE: import from excel online not working

    Could you check user time zone for the user who does the import? If says 0 import, means it did not detect any changes, could it be the modified on date and actual user timezon difference causing the issue?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: import from excel online not working

    Yes it does

  • Kokulan Profile Picture
    Kokulan 18,048 on at
    RE: import from excel online not working

    Does your Excel file has hidden columns with record GUID and Checksum? I think there should be about three columns hidden

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