Hi all
I have some custom entity 'A'. This entity record automatically populates. Entity A having relation with
these entities.
I do not know. What is the business process/trigger or anything that populates this table. Now this automation have stopped due to some reasons. I want to find that reason. Is there anyway to find it?
Thank You
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Hey Abdul;
Thanks for getting back to me with a bit more detail. Is it possible for you to check for workflows and plugins? These would the be the next two easiest things for you to investigate to see if they are creating these records.
Hi Pawel Gradecki
I am looking this issue in more detail.
Thank You
Hi,
Your question is too general to give specific answer. What can populate this record are:
- javascript on the form
- plugins
- workflows
- dialogs
- custom application running in the background (which may have stopped working, that's why the population stopped)
- totally external application that has access to CRM
You should check all Created By/Created On/ModifiedBy/Modified On fields, it may give you a hint what is creating this entities
Hi Jason Cosman
There is no lookup field. I go to these entities and in the form properties. I read all JS on that entities. There is no code which populates this record. Is there any thing else which I want to see.?
Please explain me more. I shall be very thank ful to you.
Thank You
Hello Abdul;
I think there's a bit more information needed to answer this question properly. When you talk about the entity record populating automatically do you mean just the lookup field to entity A? Like does the other record exist minus the "A" entity lookup? Or do you mean that your doing something in the system and this whole record gets created including this entity "A"?
I would suspect you'd be looking at some java-script that's doing this or a plugin. Are you familiar enough to look into both of these methods?
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