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Session Id :
Customer experience | Sales, Customer Insights,...
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Quiet times - SMS

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Posted on by 16
Hi
According to feature details :
  • Messages are held until the end of the quiet time, ensuring prompt delivery after the quiet time ends. During a defined quiet time, messages are stored and delivered just after the quiet time ends.
It seems to me that the messages that are held are never released? At least I cannot find them on the timeline for customers that I think should have received them. Has anyone else experienced the same? 
 
Also - in outbound I could see a list of all outgoing messages (every single sms with the personalizations showing) is the same feature in real time or shpuld I get a login for linkmobility and check there? 
 

 

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