web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

The marketing emails still looks weid after installing the latest update.

(0) ShareShare
ReportReport
Posted on by 235

Hi.

i have a client that still facing a problem with his emails even though we have installed the latest update. He is the one that are going to send this out so it has to work. When he is sending the emails looking like this. The emails arrives to the inbox looking like this. I have created a support ticket but they haven’t yet found a solution for it. 
Have anyone here had the same problem? And came up with a solution for it?

I have the same question (0)
  • cloflyMao Profile Picture
    25,210 on at

    Hi Camilla,

    If you are still facing any issue, please open a support ticket for further assistance:

    https://admin.powerplatform.microsoft.com/support

    It will be appreciated if you could share response from support team in the thread.

    Regards,

    Clofly

  • Camilla Larsson Profile Picture
    235 on at

    Hi,

    I have already update a support ticket for this.

    Camilla

  • Suggested answer
    ShravanSuri Profile Picture
    1,255 on at

    Hey Camilla,

    The support team, and if required, the engineering team will have a look at your support request. In the meantime, sharing screenshots of the email or your HTML code here on the forums can allow the community to assist you as well.

    Thanks,

    Shravan

    PM, D365 Marketing

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 208 Super User 2026 Season 1

#2
CU11031447-0 Profile Picture

CU11031447-0 100

#3
NeerajPawar Profile Picture

NeerajPawar 80

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans