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The marketing emails still looks weid after installing the latest update.

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Posted on by 235

Hi.

i have a client that still facing a problem with his emails even though we have installed the latest update. He is the one that are going to send this out so it has to work. When he is sending the emails looking like this. The emails arrives to the inbox looking like this. I have created a support ticket but they haven’t yet found a solution for it. 
Have anyone here had the same problem? And came up with a solution for it?

  • Suggested answer
    ShravanSuri Profile Picture
    ShravanSuri 1,255 on at
    RE: The marketing emails still looks weid after installing the latest update.

    Hey Camilla,

    The support team, and if required, the engineering team will have a look at your support request. In the meantime, sharing screenshots of the email or your HTML code here on the forums can allow the community to assist you as well.

    Thanks,

    Shravan

    PM, D365 Marketing

  • Camilla Larsson Profile Picture
    Camilla Larsson 235 on at
    RE: The marketing emails still looks weid after installing the latest update.

    Hi,

    I have already update a support ticket for this.

    Camilla

  • cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: The marketing emails still looks weid after installing the latest update.

    Hi Camilla,

    If you are still facing any issue, please open a support ticket for further assistance:

    https://admin.powerplatform.microsoft.com/support

    It will be appreciated if you could share response from support team in the thread.

    Regards,

    Clofly

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