Hi Community.
I was trying to import some data in bulk, but when accessing excel I came across the following error:
“Your organization has disabled this device.
To fix this, contact your system administrator and provide the error code 135011.”
Upon validating this information on the Azure Portal, I identified that my device was no longer enabled.
I enabled the device and tried to access excel again and the following message was presented to me:
"AADSTS50058: A silent sign-in request was sent but no user is signed in.
Trace ID: 505b3cc2-4b54-400f-9b93-f84085793a00
Correlation ID: 7474163e-4cdf-4338-a51a-ba9499ebe4a9
Timestamp: 2020-09-15 22:22:41Z"
I was able to solve the problem by removing the account used from the computer settings:
- Access the following link Control Panel > User Accounts.
- Select the Make a change to my account option in your computer settings.
- Access the Access Work or School option.
- Select the desired account and select the Disconnect option.
After this procedure, access excel again and it worked perfectly.
