web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics SL (Archived)

Windows Installer Error installing 2017 year end updates for Dynamics SL 2015 CU1

(0) ShareShare
ReportReport
Posted on by

I am using the correct version.  I hot this error on client's server and also on my workstation where I have a test version of the software with the same version.

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    on at

    When trying to install, I get this error:

    The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing or the upgrade patch may update a different version of the program.  Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.

  • Suggested answer
    Community Member Profile Picture
    on at

    I figured out the cause of this error.  Apparently, if you installed Dynamics SL 2015 in any other folder than C:\program files(86)\Microsoft Dynamics\\sl\applications, the install package cannot find your installation.  I uninstalled the test environment from my workstation then installed it in the default location then installed CU1 and the install of the year end updates worked fine.  On my clients server, I will copy the files that got installed on my workstation on to their server and this should resolve the issue.

  • Community Member Profile Picture
    on at

    This just bit me.     I can't move the location of the files right now.     and a symbolic link won't do it either.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics SL (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans