Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Contacts created from incoming email no longer have an email address in last name field

Posted on by 335

Hi Folks,

has anyone else noticed a change in this in the last week.  it used to be new contacts created via incoming email had their email address in the last name field, however now it appears be be populating first name and last name with the name values?

ive noticed this in multiple Dynamics  instances.  is this possible a change in exchange or Dyanmics directly?

thanks

*This post is locked for comments

  • Verified answer
    smcconnell Profile Picture
    smcconnell 335 on at
    RE: Contacts created from incoming email no longer have an email address in last name field

    just to update.  Microsoft confirm this was a change in a recent update of Dynamics

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans