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F3 lookup blank in Requisitions module

Posted on by 25

All of a sudden I have a couple user accounts that don't return any values in RQ.110.00.

If I log into the same machine with a different account, the F3 lookup returns a list of requisitions just fine.  To troubleshoot I ran SQL profiler and saw the following differences:

For the troublesome user:
'select rqreqhdr.reqnbr,rqreqhdr.status,rqreqhdr.reqtotal,vendor.name,rqreqhdr.createdate,rqreqhdr.requstnrdept,rqreqhdr.requstnrname from rqreqhdr left outer join vendor WITH (NOLOCK)  on rqreqhdr.vendid = vendor.vendid where requstnrdept like  ''''    and requstnr like  ''''    and reqnbr like  ''%''   and reqcntr = ''00'' order by reqnbr desc, reqcntr desc OPTION(FAST 500)'

For a user without the problem:
'select rqreqhdr.reqnbr,rqreqhdr.status,rqreqhdr.reqtotal,vendor.name,rqreqhdr.createdate,rqreqhdr.requstnrdept,rqreqhdr.requstnrname from rqreqhdr left outer join vendor WITH (NOLOCK)  on rqreqhdr.vendid = vendor.vendid where requstnrdept like  ''%''   and requstnr like  ''USERNAME''  and reqnbr like  ''%''   and reqcntr = ''00'' and (rqreqhdr.reqnbr between ''          '' and ''204807zzzz'') order by reqnbr desc, reqcntr desc OPTION(FAST 500)'

Has anyone else seen this problem?

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  • Rod Ahlbrandt Profile Picture
    Rod Ahlbrandt 25 on at
    Re: Re: F3 lookup blank in Requisitions module

    Thank you for the quick reply.  I don't know how that data got changed, but sure enough that was it.  Thanks.

  • Jeff Suwyn Profile Picture
    Jeff Suwyn on at
    Re: F3 lookup blank in Requisitions module

    Quick thought... 

    The Requisition module adds a feature to limit which Requisitions (or Item Requests) a user can see.

    If you go into the Share Information and choose the Authroity level screen, you need to make sure you add each user. to this screen.  You need to define the level of of authority: User (only see your own request) Department (only see those in your department) or All (see all requests) for all users.

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