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Microsoft Dynamics CRM (Archived)

GPRS integration with MS CRM

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Posted on by Microsoft Employee

Hi,

If anybody knows how to integrate GPRS in MS Dynamics CRM 2016.

Help me out in this.

Regards,

Gopinath V.

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  • Verified answer
    Neil Parkhurst Profile Picture
    Neil Parkhurst 10,727 User Group Leader on at
    RE: GPRS integration with MS CRM

    ok, I think you mean Global Positioning System (GPS).

    Currently I am not aware of any out of the box capability to include location into CRM. Although FieldOne used to include Glimpse / Tracking device integration for this purpose.

    FieldOne has been rebranded as Field Service and Glimpse integration is not out of the box. But as it was in the previous implementation then we might expect a come back!

    You might want to look into the capabilities of the RESCO mobile client. It is a 3rd party mobile client for CRM that could provide the functionality you seek. (As it is the mobile client used by FieldOne.)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GPRS integration with MS CRM

    Hi Neil,

    I need to track a sales person location (i.e., where he is exactly travelling)in CRM through google maps or bing maps.

    Regards,

    Gopinath V.

  • Neil Parkhurst Profile Picture
    Neil Parkhurst 10,727 User Group Leader on at
    RE: GPRS integration with MS CRM

    GPRS? GPRS being 2g and 3g mobile data standard? (Am I understanding your question correctly.)

    You can access CRM via mobile client from any device enabled for data. Using GPRS.

    Is this what you mean???

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