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Finance | Project Operations, Human Resources, ...
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DYnamics FO 500 ERROR

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Posted on by 5

As you can see in the picture i received the 500 Error. Most of the time this error occurred due to time zone

But in this environment it give 500 error after 5:00 PM UTC (Coordinated universal time) every day.'

I do not know what happened and after 5:00AM UTC (Coordinated Universal Time) i refresh the environment and is working fine till the 5:00PM.

I have the same question (0)
  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,625 Super User 2025 Season 2 on at

    If that's a cloud hosted environment it likely shuts down automatically at 5 PM daily.

  • HM-22040758-0 Profile Picture
    5 on at

    Yes its cloud hosted environment but VM is running and the URL throw a error of 500.

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,625 Super User 2025 Season 2 on at

    You may have multiple issues with this box then.  The 5:00 daily access error is most likely because it's shutting down then.  You might need to restart the IIS.

  • HM-22040758-0 Profile Picture
    5 on at

    its a new VM and i try the solution of reset iis but it didn't work.

  • André Arnaud de Calavon Profile Picture
    301,075 Super User 2025 Season 2 on at

    Hi,

    Is this a standard environment or did you add customizations or ISV solutions to this VM? Are there some updates installed? Are there some tasks installed on this VM which could be the culprit?

    Looking at the URL, it looks like a local DEV box, not a cloud hosted instance. Apart from automatic shut down of the VM on Azure, I never experienced this error to start daily at a specific time.

  • Martin Dráb Profile Picture
    237,965 Most Valuable Professional on at

    When you have no idea what's going on, the best approach is collecting more information.

    First of all, make sure that the web server is running. Then look into event logs. I would start with AX System Runtime logs. I also typically create a view with all F&O errors in last day or so.

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