RE: Flow: Add condition to check if owner is team or user

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Posted on by Vrushali R

I still see this solution won't work as Owner(type) field is always returning blank value for me. I think current connector does not provide this value at all. Hence we are stuck. I have a requirement where I want to set the owner of the task record based on the incident record any think like team or user type. Any solutions please

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LuHao 40,872 on at

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RE: RE: Flow: Add condition to check if owner is team or user

Hi Vrushali,

I have tested that the Owner type of Case can be recognized in flow.

I created this flow according to your needs.

When the Owner of the Case in the Regarding field of the Task is user, fill in "user" in the Description field of the Task.

When the Owner is team, fill "team" in the Description field of the Task.

When the Owner is not able to identify the type, fill "null" in the Description field of the Task.

The flow runs successfully.

So we need to get the Owner type through the "Get a record" step.