Hi,
Has anyone encountered an error message "An unexpected error occurred. Try the operation again or contact your system administrator." as shown below when clicking post and sales invoice?
Although the error message occurs, the sales invoice is posted successfully and email is received. It is just annoying that I have to click "OK" to move on.
Did I miss any setup?
Regards,
Susy
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The good star of the day. Great !
Thank you all for the answers.
Finally fix the issue. I didn't have any setup under "Documents Layout" in Customer Card. The moment I populate it for Invoice, there is no error message.
What is the value for ServerAttachmentFilePath ? can you make sure the service user has all the permissions for that folder. Other thing also check what is the value for ReportID and HeaderDoc(Filters, and Primary Key Values) and try to run the report for that manually and see if you get the report generated.
You will get the error if there is no data and if no file is generated.
Thank you all for your feedback.
I have tried on my laptop and on the server, both encounters the same error message.
Debug the code and it seems the code error while trying to save the file as PDF into the folder.
IF CustomReportLayout.GET(CustomReportSelection."Custom Report Layout ID") THEN BEGIN
ReportLayoutSelection.SetTempLayoutSelected(CustomReportLayout.ID);
REPORT.RUNMODAL(CustomReportSelection."Report ID",NOT HideDialog,FALSE,HeaderDoc);
ReportLayoutSelection.SetTempLayoutSelected(0);
END ELSE
IF NOT REPORT.SAVEASPDF(ReportID,ServerAttachmentFilePath,HeaderDoc) THEN
ERROR(ServerSaveAsPdfFailedErr);
Where to set the default folder?
Thanks.
Regards,
Susy
I am thinking this could be because of SMTP, can you try this on the server and see if you get the same message or any other computer.
Take help from developer and debug the error using debugger
Hi,
Not trying debug ?
Is your sent document saved on a disk path (client) as a file ?
L
Hi Manish,
It is standard.
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