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POS retail statement posting error "Date is not in an open period"

Posted on by 55

Hi There,

recently we found some our AX2012 POS retail statements in certain stores (not all stores) had posting error.  It worked well before.

and in those retail statements, customer orders posted, but payment journal was not generated, and sales transactions could not be posted.

any thoughts?

thanks in advance

Alan

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  • Alan Zhou Profile Picture
    Alan Zhou 55 on at
    RE: POS retail statement posting error "Date is not in an open period"

    Hi Charlotte,

    thank you for the information.

    However, in my case, the journal was created by system, not manually.

    thanks

  • Suggested answer
    Charlotte X Profile Picture
    Charlotte X on at
    RE: POS retail statement posting error "Date is not in an open period"

    Hi Alan Zhou,

    I haven't encountered this error, but I've found something relevant for you to refer to:

    error meg "Date is not in an open period" when user period journal function in GL - Dynamics 365 Finance Forum Community Forum

  • Alan Zhou Profile Picture
    Alan Zhou 55 on at
    RE: POS retail statement posting error "Date is not in an open period"

    Looks it's because the original order's period(6 month ago) is Not Open.   Why does original order's period affect today's return order's posting?

    How do you handle this problem in AX2012?

    thanks

    Alan

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