web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / POS retail statement p...
Finance | Project Operations, Human Resources, ...
Suggested Answer

POS retail statement posting error "Date is not in an open period"

(1) ShareShare
ReportReport
Posted on by Alan Zhou 6

Hi There,

recently we found some our AX2012 POS retail statements in certain stores (not all stores) had posting error.  It worked well before.

and in those retail statements, customer orders posted, but payment journal was not generated, and sales transactions could not be posted.

any thoughts?

thanks in advance

Alan

I have the same question (0)
  • Alan Zhou Profile Picture
    Alan Zhou 6 on at

    Looks it's because the original order's period(6 month ago) is Not Open.   Why does original order's period affect today's return order's posting?

    How do you handle this problem in AX2012?

    thanks

    Alan

  • Suggested answer
    Charlotte X Profile Picture
    Charlotte X Microsoft Employee on at

    Hi Alan Zhou,

    I haven't encountered this error, but I've found something relevant for you to refer to:

    error meg "Date is not in an open period" when user period journal function in GL - Dynamics 365 Finance Forum Community Forum

  • Alan Zhou Profile Picture
    Alan Zhou 6 on at

    Hi Charlotte,

    thank you for the information.

    However, in my case, the journal was created by system, not manually.

    thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 694

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 646 Super User 2026 Season 1

#3
CP04-islander Profile Picture

CP04-islander 337

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP
License usage reporting (in-app and PPAC) with Entra dynamic groups

Product updates

Dynamics 365 release plans