unable to switch companies in business central, the settings button has disappeared

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Posted on by Sazlle

I'm unable to switch companies in Business Central today and neither are my colleagues - is this a systemwide issue? The setting button at the top right has disappeared.

thanks

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Inge M. Bruvik 1,111 Moderator on at

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You can use ALT+T and ALT+Q for the missing setteing icon and missing tell me.

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Inge M. Bruvik 1,111 Moderator on at

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There are reports about it from many places in the world.

In my region it looks fine so far. So the whole world does not seem to be effected.

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Sazlle 30 on at

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thanks for letting me know, I can use these keyboard shortcuts

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elorenz 5 on at

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This is genius. Why have I been using the mouse?

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kjjson on at

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Is there any shortcut for Personalize?

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YUN ZHU 95,647 Super User 2025 Season 2 on at

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Hi, As far as I know, there is no shortcut key for "Personalize".

More details: https://docs.microsoft.com/en-us/dynamics365/business-central/keyboard-shortcuts

Hope this helps as well.

Thanks.

ZHU

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Dallefeld 211 User Group Leader on at

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The option bar missing or messed up is a known issue caused by Office shell that does not load properly. Mitigation step is to clear history for last 7 days and then it will work.

It is affecting some users and not others.

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YUN ZHU 95,647 Super User 2025 Season 2 on at

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Hi, the top menu is working today. If your still have problem, please clear your browser cache.

Hope this helps.

Thanks.

ZHU

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Sazlle 30 on at

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thanks, yes mine is magically working again today too - it's great to know the shortcuts now as back up!

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