Hi, good day
I hope this can help you, and give you some hints.
1.4.39 Customers/ POSTING CREDIT MEMO USING ITEM CHARGES - Dynamics Business Central NAV
Process returns or cancellations - Business Central | Microsoft Learn
Best Regards
Gerardo
If you want to reduce the freight vendor’s Payable account by $10 worth of the original $100 freight (proportionate to the 10% return), you must:
1. Manually create a Purchase Credit Memo for the freight vendor, for $10.
2. Use the same Item Charge (freight) line in the credit memo, and reallocate the $10 across the returned 10 items (or a dummy item if returned items no longer exist).
3. This ensures proper reversal of freight charge and corrects the Payables and Expense/Inventory accounts.
Hope this will help you to resolve your queries!
Regards,
Mansi Soni