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Hi
I am implementing a business rule for the Account Form. Based on a condition I want to display a recommendation. If the condition is met I make three fields required and want to display a recommendation on one of them. Everything is ok until I try to save, it keeps giving an error associated with the Recommendation.
This is my Recommendation's action, it set the value of a duration field to 364 days (that is the amount in minutes)
The Recommendation message is this one, notice the red box, the same value is displayed during the error, that confirms it is related with the recommendation. (I updated this value and when I did the error message updated as well)
This is the BR working. I get the information icon and I can see the recommendation.
If I click on Apply the right value is populated
I then enter the value for the other required field and click on save.
I get this error.
Could anyone please help me. That the field is required or not does not make any difference, I have tried on both ways.
Thanks
Teresa
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Hi Teresa,
Try splitting the business rule into 2 i.e. one for setting the mandatory/ non mandatory stuf and second just for recommendation.
Hope this helps.
Hi,
can you download the log file and share here?
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André Arnaud de Cal...
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