Sales Order error

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Posted on by Khensani Rihlampfu

Hi All,

i have this incident on my case and i don't know how to resolve this , please advise

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YY Lim 960 on at

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Hi Khensani,

You can go to the sales order line delivery tab to change the underdelivery % or if the product need to be changed, or go to the released product sell tab to set change the under delivery percentage if they want to change on the product level means all the product in the future will have this setup. If only on this order, you can go to the sales order line, Delivery tab to change it.

I would suggest check with the business to confirm they want to process because they have the validation on the system, if yes, then you can proceed.

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André Arnaud de Cal... 301,037 Super User 2025 Season 2 on at

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Hi Khensani,

Like Yuan mentioned, the error comes from certain over and under delivery tolerances. Is it intended to have an under delivery or is this at this moment a partial delivery? If it is an underdelivery, Yuan provided the answer for you. In case this is a partial delivery, check if you can disable the option 'Close' for the lines on the Packing slip update form.

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mehmetyunus27 57 on at

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Hi All,

I need to add one point to Yuan's point. Initially, these parameters should be enabled. Afterwards, as Yuan pointed, Sales order specific or item specific setups should be completed.

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Khensani Rihlampfu 25 on at

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Thanks Yaun i was able to sort the error with this process

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YY Lim 960 on at

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Glad to see your issue resolved, please mark verify answer to help other in the future on the solution

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Jameswick 55 on at

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1. Check into the material master item division is same with sales area division if it differs system may give this kind of error.

2.Also extend the ship to party to sales area AAAA BB and ZZ

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