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ReportHi All,
i have this incident on my case and i don't know how to resolve this , please advise
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Hi All,
i have this incident on my case and i don't know how to resolve this , please advise
Thanks Yaun i was able to sort the error with this process
Hi All,
I need to add one point to Yuan's point. Initially, these parameters should be enabled. Afterwards, as Yuan pointed, Sales order specific or item specific setups should be completed.
Hi Khensani,
Like Yuan mentioned, the error comes from certain over and under delivery tolerances. Is it intended to have an under delivery or is this at this moment a partial delivery? If it is an underdelivery, Yuan provided the answer for you. In case this is a partial delivery, check if you can disable the option 'Close' for the lines on the Packing slip update form.
Hi Khensani,
You can go to the sales order line delivery tab to change the underdelivery % or if the product need to be changed, or go to the released product sell tab to set change the under delivery percentage if they want to change on the product level means all the product in the future will have this setup. If only on this order, you can go to the sales order line, Delivery tab to change it.
I would suggest check with the business to confirm they want to process because they have the validation on the system, if yes, then you can proceed.
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