while applying a payment the client computer got restarted due to power failure.
On again login to GP and applying the same payment Gp is indicating the invoice has already been applied.
although i checked the transaction with the vendor but this voucher has neither been posted nor it is saved.
*This post is locked for comments
Zulfi,
I would suggest to consul with a partner to resolve your issues on the stuck batches.
babu dont have access to sql server.....
actually i dont know about sql server........No knowledge about it...
Zulfi,
you can install the trial version of GP with sample company but you still require SQL in order to install the same. You haven't confirmed regarding my question about access to SQL server.
Hi babu,
thanks for the reply.
No babu i didnt installed the GP.Installation is done by other person.
well kindly recommend some link for me so that i can install a trial version of GP on my laptop for practice purpose
Zulfi,
Have you installed the GP yourself or Partner did it. Please confirm whether you have SA user ID and password and access to the GP SQL server. Also please check the following
under Tools-Routines-Batch Recovery and check any batches stuck there. If not please check the Financial-Enquiry-Account summary and go to Bank Account and see whether this payment entry can be seen.
Also adding to the above,that payment voucher is not available for voiding in open or historical transaction under purchasing..........
Also aged trial balance shows that those invoices has been applied.
But the PMT voucher is not appearing in the transaction with the vendor under the inquiry menu.
thx babu for the reply but in case of SQL i dont know any thing........
have to get knowledge of this thing also........
if you know some learning resources do suggest for me ...thx
Zulfi,
You need to run the following query on SQL, before doing this please logout everyone the first select statement will show you if anyone still logged in. Please take a backup before running this.
SELECT * FROM DYNAMICS..ACTIVITY
SELECT * FROM DYNAMICS..SY00800
SELECT * FROM DYNAMICS..SY00801
SELECT * FROM TEMPDB..DEX_LOCK
SELECT * FROM TEMPDB..DEX_SESSION
If you get answers / results to any of the above, make sure everyone is in fact logged out of GP and then run the following scripts to clear the tables.
DELETE DYNAMICS..ACTIVITY
DELETE DYNAMICS..SY00800
DELETE DYNAMICS..SY00801
DELETE TEMPDB..DEX_LOCK
DELETE TEMPDB..DEX_SESSION
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 291,253 Super User 2024 Season 2
Martin Dráb 230,188 Most Valuable Professional
nmaenpaa 101,156