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Customer experience | Sales, Customer Insights,...
Suggested Answer

Link color etc change in preview and test send

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Posted on by 10

Hi

Have used Dynamics Marketing 365 for a while for newsletters. Created a template with some html-head attributes for links style/color etc. Worked like a charm for many months. And that template/messages/links still work ok.

Now, with a new template, based on the old one, with similar link-attributes, the links appear correct in Design view, but in Preview mode and when test-sending email the links suddenly have wrong color and size etc. 

Copied html to external file and opened in browser - there everything looks fine for both old and new template.

Is there some setting somewhere that I missed or what could have happened?

Any ideas? 

Regards, Per

I have the same question (0)
  • Suggested answer
    Aga M Profile Picture
    Microsoft Employee on at

    Hi Per,

    Could you please create a support ticket and attach the HTML of your email template so that we can investigate this case?

    Best regards,

    PM, D365 Marketing

  • PerHj Profile Picture
    10 on at

    Thanks for reply, but I investigated further and found user generated errors in the html in the new template. Problem solved.

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