Printing Issue - (Handled by the browser)

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Posted on by TAPCO

Hello,

I'm having an issue when printing any report from Business Central Online. Let's use a sales order confirmation for example When I go to print, my printer is selected to (Handled by the browser), which should then bring up a Windows print box. However, when I press print, this second print dialog window does not open, nothing happens, nothing prints.

I get that behavior in the Windows App, and Edge.

In Firefox, when I hit print with my printer set to (Handled by the browser), I get an in-browser PDF of my order (my default printer is NOT a PDF printer).

In Chrome, it functions as it should... after pressing print with my printer set to (Handled by the browser), I get another window where I can choose my printer, copies, etc.

So 3 different outcomes depending on when I'm running BC. But I have found no settings that would cause this.

Any thoughts out there?

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YUN ZHU 69,657 Super User 2024 Season 2 on at

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RE: Printing Issue - (Handled by the browser)

Hi, Sorry I'm not an expert on this, hope the link below will help you.

https://windowsreport.com/cant-print-edge-windows-10/

Thanks.

ZHU
TAPCO 5 on at

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RE: Printing Issue - (Handled by the browser)

I have the same version installed, 104.0.1293.63 which looks to be the current version, and that's where I'm getting the issue.

If I open the browser's developer tools, I see this, but I don't quite know what to make of it:
Suggested answer

YUN ZHU 69,657 Super User 2024 Season 2 on at

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RE: Printing Issue - (Handled by the browser)

Hi, I tested it in Edge and it seems to be fine. Is it something to do with the Edge version?

Version: 104.0.1293.63

Hope this helps.

Thanks.

ZHU