When we go to process a manual payment in GP 2015 the document number field is blank when using a payment type of check.. In GP 2010 this number auto filled with the next check number. Does anyone know how to resolve this.
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Go to Cards-->Financial-->Checkbook and select the respective Checkbook ID.
after that, Click on "Additional" button on top tool bar of "Checkbook Maintenance" Windows and select Purchasing pmnt.Doc.Setup.
in "purchasing Chequebook Payment Document Setup" window, selet Payment Document ID , and type next payment Doc. Num. and click Save
Hi Kimberley,
I'll have to try the Payment Document Management. I do not have that module installed. Andrea didn't mention whether she had that module installed. I'll need to install it and then give it another go. Thanks for the tip.
Kind regards,
Leslie
For some reason, Leslie's answer didn't show up for me until I posted my reply - so please don't think that I was suggesting that her (much more thorough) answer was not correct!
I have also heard of Payment Document Management causing this issue if it is installed, but not being used.
Hi Andrea,
It sounds like you need to populate the Next Check Number. Go to Cards > Financial > Checkbook, the select your Checkbook ID from the drop-down.
Cheers!
Kimberley
Hi Andrea
I just tried this and, of course, it worked for me. I have a Checkbook ID set on the Payables setup window. That Checkbook has a number in the Next Check Number field. When I open the Manual Payment Entry screen the Checkbook ID is blank. When I select a vendor, the Checkbook ID populates with the Checkbook ID I have on the Payables setup window and the document number advances to the Next Check Number. If I delete the Checkbook ID from the Payables setup window, my manual payments window does not pull in a Checkbook ID after I select a vendor.
Have there been any customizations (in Modifier or any other tool) that have been made to the Manual Payment Entry window? I would try removing the checkbook id from the setup window and them adding it back. I had a problem the other day of the SUTA state not populating in payroll, and re-setting it solved the problem.
Kind regards,
Leslie
Yes we have a default checkbook ID specified. No it does not fill it in on the manual payment entry screen ... this is the problem I am trying to resolve.
Hi,
I just tried it on my system and the document number filled in as expected. Do you have a default checkbook ID specified in Payables Management setup? Does it fill in a checkbook ID on the Manual Payment entry screen?
Kind regards,
Leslie
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