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Customer experience | Sales, Customer Insights,...
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More customization options - email design

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Posted on by 14

Hello,

Can anyone show how to use the new customisation tool where Dynamics 'To help boost email open rates, you can now add custom preheaders with tailored email message preview text.' This would be most useful. 

https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave1/dynamics365-marketing/improved-email-content-designer

pastedimage1591629658479v2.png

I have the same question (0)
  • Suggested answer
    AJ-22040756-0 Profile Picture
    Microsoft Employee on at

    Hi Partner,

    This Email content designer is only for Marketing emails for now, You can navigate to marketing App -> Email designer and Add the images and use the available options as required. 

  • Graham McAdam Profile Picture
    14 on at

    Hi Akash,

    Thanks for your reply.

    I would like to change the email inbox preview content as suggested in the release document.

    To me, it suggests I can the content after the subject heading when viewed in the inbox.

    Kind regards,

    Graham

  • Verified answer
    Jonas Velling Profile Picture
    142 on at

    Hi Graham McAdam,

    You'll need to open the textboxes above the actual designer where you insert Subject and To e-mail address.

    Screenshot_5F00_4.png

    Then insert the text into the "Preview Text" box.

    Screenshot_5F00_5.png

    I hope this helps!

  • Graham McAdam Profile Picture
    14 on at

    Hello Jonas,

    Thank you. This looks like the solution.

    Have a nice day,

    Graham

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