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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP 2015 R2 Web Client ...
Microsoft Dynamics GP (Archived)

GP 2015 R2 Web Client - Very Slow especially when printing reports.

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Posted on by Community Member Microsoft Employee

We have a single machine installation with about 30 users. Clients report that printing reports,  such as a Trial Balance,  takes a huge amount of time when using their Web Client. The Desktop client does not seem to have this issue.

Our GP Web Client Web Server is running on VMWare in a single machine installation. I checked and noticed that SBA(Service Based Architecture was not installed), could this be the issue?

Things we tried:

  • client connect using Remote option for Distributed Processes under System Preferences -no change.
  • Installed Web Resource Cache - no change

Does anyone else have more information on how the Web Client uses SBA. Checked the Web and could not find anything that really explained how SBA works with the Web Client server.

Is anyone else having issue printing reports and slow performance issues using GP 2015 R2 Web Client?

Thanks,

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP 2015 R2 Web Client - Very Slow especially when printing reports.

    HI Ian, thanks for responding.

    Staff say it is report generation that is the issue.

    The Web client Server is running on VMWare 

    • Windows Server 2012 R2 (64 bit)
    • 2 CPU
    • 16 GB Memory
    • 75 GB HDD
    • 10 Gbps LAN speed

    Our client workstations have Gigabit Ethernet LAN Connectivity

  • Ian Grieve Profile Picture
    Ian Grieve 22,782 on at
    RE: GP 2015 R2 Web Client - Very Slow especially when printing reports.

    SBA is not used by the web client.

    Is it the report generation or printing which is slow?  You can test this by printing to screen.

    If generation, what resources are on the web client server? If printing what is the internet connection speed?

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