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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Prepayment & shipm...
Microsoft Dynamics NAV (Archived)

Prepayment & shipment date

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Posted on by Ravinder Singh 100

We are using the pre-payment function of NAV with successful results, however due to nature of our business it requires us to re-open Sales Orders to change the Shipment Date.  

I am finding that by doing this, I am breaking my Pending Prepayment (link) and the document then sits in a released state as opposed to pending prepayment.
Is there a way to avoid this? or a way to re-enable the pre-payment?

 

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  • Ravinder Singh Profile Picture
    Ravinder Singh 100 on at

    LOL I guess no one is confident enough to answer this, just as I suspected, a MS forum  where you get absolutley no help...long live the MS Geeks until you take them out of the comfort zone.

  • Maria Rotar Profile Picture
    Maria Rotar 80 on at

    Hi,

    How are you using prepayments succesful , we were not able to use them because it creates a lot of problems if you need to change quantities in PO once you applied the prepayment to line items.

  • Ravinder Singh Profile Picture
    Ravinder Singh 100 on at

    For our typical cases, we only use the prepayment option on very large orders that range in the $200 000 - $300 000 dollar range, so typically, we don't have to change the qty on a order of this size. We manufacture large machines and a customer will order one or two, but this is made very clear from the get go, and we've never had a customer say "hey, add another one" after we've started posting...

    In your case, have you tried adding the line item a second time and applying the prepayment to that line item seperately, instead of changing the qty. My assumption here is the customer is adding more and not taking away.

    The issue we have, is when we have to change the orginal shipment date to something different. This can be due to availability of purchased parts for one of our machine (our need to change the date) we are manufacturing or the space need at the customer site is not available for the date they originally needed the machine for (their need to change the date). When we open the order to change the date, and update the lines, the prepayment breaks...

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