Hi Team,
Please suggest me. How to redirect the particular case view using hperlink in email template.
If the case number CAS-26546 is escalated. The Support engineer click the hyperlinks. It will automatically redirect to case.
Hi
Thank you for the response. I have found the alternative way inserting record url dynamic hyperlink in the email template.
Output
Thank you
vetrivel G
Hi,
You can follow up this document which has detailed information
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