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Customer experience | Sales, Customer Insights,...
Answered

Lead scores tab missing

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Posted on by 5

Hi, watching a webinar, the speaker has a tab called Lead Scores:

4431.Capture.JPG

In my D365 Marketing account, I only have Leads and Scoring models. How do I get the Lead scores tab?

Thanks in advance,

Jacky

I have the same question (0)
  • Verified answer
    Lixzh Profile Picture
    Microsoft Employee on at

    Hi, you can show the "lead score" entity in the Advanced Settings.

    1. Open Advanced Settings 

    pastedimage1601904648347v1.png

    2. Click the Customizations menu > Customize the System

    pastedimage1601904690509v2.png

    3. Find "lead score" entity under the entity tab and check "marketing" to show it in the marketing menu.

    pastedimage1601905095665v3.png

  • JackyL Profile Picture
    5 on at

    Thank you, that works!

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