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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Recurring events in Re...
Customer experience | Sales, Customer Insights,...
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Recurring events in Real-Time

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Posted on by BP-07020945-0 4

Hello,

we are using event planning (Dynamics 365 Customer Insights) and would like to conduct recurring events in the future.

So far, we have been using an external tool (edudip) for this purpose.

 

The recurring events feature is only available in Outbound-Marketing and not in Real-Time.

Will this feature be available in Real-Time in the future? When?

Can we simply continue running events via Outbound until the end of June, even though everything else is already running in Real-Time?

 

Thanks in advance!

Best
Bernice

 

 

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  • Suggested answer
    Fiona_Tiernan Profile Picture
    Fiona_Tiernan 462 Moderator on at
    Hi Bernice,

    I don't believe this functionality is available yet in Real Time Journeys, and so the workaround in the meantime would be to use the 'save-as' feature and re-create the event as a separate one.




    I would also recommend posting this as an idea on the Microsoft Ideas Page.

    As far as I'm aware you'll be able to continue utilising Outbound Events until Outbound is deprecated in June, and the records will then become read-only. However for any Events you wish to set up with a start date post June will need to be created as Real Time Events.

    If this answer was helpful, please consider marking it as verified.

    Kind regards,
    Fiona

     

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