I have a client who tried to start using prepayments on PO's about 5 years ago. They created only 3 prepayments on 3 PO's for one vendor and did not use it any more. I think because they did not really know how to use it. They created the PO with the prepayment as a manual payment using a Credit Card set up as a bank card. The payments were created without issue. They then did their shipment receipt, but never did an invoice receipt because the prepayment paid the entire invoice amount (there were no shipping charges or taxes). They have now decided to try to clean this up. The vendor is showing the 3 open payments with no invoices outstanding. The vendor balance should be zero. When I look at the 3 PO's they are all showing closed and in history. I don't know how they got in history since their status should be received since an invoice receipt was not done that I can see in PO inquiry. We can't now create invoices since the PO's are in history. If we can void them (not sure if that will go through but it does let me mark the void box), I think that will probably void the withdrawal transactions which was created as part of the debit card payment and cause an issue with their bank reconciliation. We can't post anything to history since it was so long ago. Basically we want to just make the payments go away since the vendor was paid, the goods were received, and the PO is in history. We will have to make some GL adjustments since the prepayment amounts are still in the account that was set up as the prepayment account. Any suggestions on how to fix this mess? Thanks!
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