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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / I need to make an adju...
Microsoft Dynamics GP (Archived)

I need to make an adjustment against a customer's balance using a liablity account.

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Posted on by Rhonda Henderson 40

I need to make an adjustment against a customer's balance using a liablity account.  No cash will be received from this customer because I have a liability on the books for them as well and would like to net the receivables balance against the liability account.  No money will be received so I can't have the transaction hit my checkbook/bank recon.

Thanks

Rhonda

 

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  • L Vail Profile Picture
    L Vail 65,271 on at

    Hi Rhonda,

    GP has a few ways to accomplish this, I hate to be dim, but what exactly is the question or the problem you are running into?

    Kind regards

    Leslie

  • Rhonda Henderson Profile Picture
    Rhonda Henderson 40 on at

    Hi Leslie

    We have special projects that we do for our customers which requires them to send us funds up front to use for these projects.  When the project is done sometimes there is money left that is returned to them. However, sometimes they use some of our other services that requires me to invoice them for it so instead of sending them the invoice I would like to use some of the funds that are left from the special project as opposed to sending them the invoice.  The account that holds these funds is a liability account (deferred revenue).

    Thank you very much for your help.

    Rhonda

  • Dan Liebl Profile Picture
    Dan Liebl 7,320 on at

    You would just enter a credit memo and when entering that, the debit would be the liability account.   Then in the Apply Sales Docs window, you can pull up the CRM and apply it to the invoice you wanted to clear.  

    Dan Liebl, CMA CPIM

    OTT,Inc

    dliebl@OTT-inc.com

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