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Small and medium business | Business Central, N...
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Shopify Integration Error issue

Posted on by
Hello, I have looked around and cannot seem to find the answere to this issue.
 

Sales Order No. must have a value in Shopify Order Header: Shopify Order Id=5701715132645. It cannot be zero or empty.
 

If requesting support, please provide the following details to help troubleshooting:

Error message:
Sales Order No. must have a value in Shopify Order Header: Shopify Order Id=5701715132645. It cannot be zero or empty.

Internal session ID:
3b29ec75-33d9-45db-9c75-859ae60e6e05

Application Insights session ID:
9170f293-a0a3-4ecf-8ddc-7a638e529a51

Client activity id:
68f1087d-c947-42fe-ad50-6e39b13dbaa4

Time stamp on error:
2024-04-24T17:34:03.7452679Z

User telemetry id:
74cfae04-6582-455f-adb0-a5e1697b564d

AL call stack:
/Shpfy Order/(Page 30113)./SalesOrder - OnAction/(Trigger) line 5 - Shopify Connector by Microsoft

 

  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 4,553 on at
  • Suggested answer
    KorsmetElise Profile Picture
    KorsmetElise 4 on at
    Shopify Integration Error issue
    I’m experiencing the same issue. I submitted it to support three days ago and haven’t received any response. I’m starting to wonder if Microsoft even has technical support anymore. Honestly, after so many years, their service seems less and less 'human.' If you manage to find a solution, I’d appreciate it if you could share it with me. Thanks!
  • gdrenteria Profile Picture
    gdrenteria 12,167 Most Valuable Professional on at

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