web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Answered

Dynamic ax 365 notifications template

(0) ShareShare
ReportReport
Posted on by 258
Hello community, I have a problem with my template for my notifications in dynamics 365, I check my design in my browser and everything goes well, I check when uploading the template to dynamic 365, but when I send it to my email the design is ruined , I have tried some designs to adapt it to the size that is required and everything goes wrong, I would appreciate the help.
I have the same question (0)
  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,625 Super User 2025 Season 2 on at

    What file format is your template?  It needs to be html.

  • Francisco de la Rosa Profile Picture
    258 on at

    Hi Frank

    It's in html

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,625 Super User 2025 Season 2 on at

    Can you be more specific with the issues?  "it's ruined" and "everything goes wrong" are too vague for us to help you.  If you can post some screenshots of the results you get, that would be best.

  • Anton Venter Profile Picture
    20,345 Super User 2025 Season 2 on at

    Hi Francisco,

    I would suggest to use as simple as possible HTML. Remember, there are restrictions when sending email and that counts for HTML email as well. The HTML content can be changed by the recipients email server, that's done for many different reasons. Search for "sending html emails best practice" to find out more. Also, please share your template with us and give us more information.

  • Francisco de la Rosa Profile Picture
    258 on at

    Hi Anton

    this is my template

  • Anton Venter Profile Picture
    20,345 Super User 2025 Season 2 on at

    Hi Francisco,

    Your template seems okay to me. What is going wrong in the email when it is received? Does it have to do with the layout or are the placeholders not populated in the email?

  • Francisco de la Rosa Profile Picture
    258 on at

    Hi Anton

    Right now the problem that I present is the size of the fields vertically they come out quite wide and I can't find the way to make them come out smaller when it comes to being sent to the email.

  • Verified answer
    Anton Venter Profile Picture
    20,345 Super User 2025 Season 2 on at

    If I understand correctly, the table and or the table columns are too wide? Try using the width style property on the table and columns, see my example below.

    2023_2D00_05_2D00_25-08_5F00_32_5F00_28_2D00_C_5F005F00_Users_5F00_vente_5F00_OneDrive_5F00_files_5F00_00_2D00_clients_5F00_12_2D00_hoshizaki_5F00_201_2D00_sales_2D00_order_2D00_workflow_2D00_r.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 660 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 512 Super User 2025 Season 2

#3
Sohaib Cheema Profile Picture

Sohaib Cheema 291 User Group Leader

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans