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Small and medium business | Business Central, N...
Suggested Answer

Unlinking a Sales Order from a Purchase Order?

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Posted on by 694
Using BC 365 SaaS v26.5. Currently we have a special order workflow where sales order lines with a specific Purchasing Code are pulled into purchase orders through a Requisition Worksheet. The lines are linked as expected, as you can drill into the sales order through purchase order, and vice versa. All well and good.
 
The question is, let's say the customer wishes to cancel their special order. After the purchase order has been created and sent along to the vendor, but before the item has been fulfilled by being received. So it's still both an open purchase line and an open sales line. How is this properly done? I don't see an action within the sales line or the purchase line to do this. And the two documents themselves appear to be locked from editing.
 
I cannot add the document number and boolean field links to the lines subform through the Personalize option. Thinking I could just delete the links. And I would assume it wouldn't require a custom AL mod to unlink them. This should be base BC functionality if a special order needs to be cancelled, correct?
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  • Greg Kujawa Profile Picture
    694 on at
    I did run across this post from a few years ago. Assuming that it does take an AL mod to unlink these in 2026? I would think that a customer wants to cancel an open, unfulfilled special order is something that happens in the real world?
  • Suggested answer
    YUN ZHU Profile Picture
    96,030 Super User 2025 Season 2 on at
    Hi, First, change the quantity in the purchase order to the quantity invoked, then you can delete the order.
    The same procedure can be used for Sales Orders.
     
    Hope this helps.
    Thanks.
    ZHU
  • Suggested answer
    OussamaSabbouh Profile Picture
    6,978 on at
    Hello,
     
    In standard BC you don’t manually unlink special orders. To cancel, reopen the Purchase Order (if released) and delete the special-order purchase line or the PO; BC automatically removes the link and frees the Sales Line so it can be deleted or handled differently. The documents look locked because released documents aren’t editable and special-order link fields are system-controlled. No customization is required as long as nothing has been received/posted.
     
    Regards,
    Oussama Sabbouh

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