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I have a client who has printed and posted four payroll checks and needs to void them, but she can only bring up two of the four checks in the Void Payroll Checks window. I can lookup the missing checks and recreate check stubs for them in Payroll Check Inquiry. There looks to be nothing wrong with the checks when i look them up in history, and they originally printed and posted fine.
Has anyone seen this happen and know how to fix?
Thanks for the help!
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Hello Chris,
You can check KB 864992
864992 Void Check not working in Payroll
mbs.microsoft.com/.../KBDisplay.aspx
This can occur if there are duplicate check numbers or if the checks have been reconciled or marked to be reconciled.
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Almas Mahfooz
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