AX 2012 R3 Retail Store Customer 'Assignment'

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Posted on by Frank Hamelly | MVP...

46,619 Super User 2025 Season 2

Is it possible to filter the customers that can be viewed by a specific store? The environment has only one company but multiple retail stores. Client wants to be able to 'assign' customers to certain stores.

Thanks in advance.

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sumit0417 2,890 on at

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RE: AX 2012 R3 Retail Store Customer 'Assignment'

Use the address book feature.

Create an address book per store and then attach it to store Customer address book and to the Customer.

Run the scheduler job and thn you will be able to see specific customer for the store.

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Frank Hamelly | MVP... 46,619 Super User 2025 Season 2 on at

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RE: AX 2012 R3 Retail Store Customer 'Assignment'

Thanks Sumit. I'll give this a try.

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Frank Hamelly | MVP... 46,619 Super User 2025 Season 2 on at

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RE: AX 2012 R3 Retail Store Customer 'Assignment'

Sumit, I get a warning indicating that Address Book Security doesn't extend to the POS, which is really where I need it. Do you know if a work-around or other solution?

Thanks

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echo 595 on at

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RE: AX 2012 R3 Retail Store Customer 'Assignment'

i have a customer who have grouped customers using different address books and assigned to different stores. It works on POS. So o am not sure what you mean by addressbook security not been extended to POS.

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Frank Hamelly | MVP... 46,619 Super User 2025 Season 2 on at

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RE: AX 2012 R3 Retail Store Customer 'Assignment'

So if I don't want 'Store A' to see 'Store B' customers in POS, I can accomplish that using Address Books? When I tested setting up Global Address Books, I received the following warning:

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sumit0417 2,890 on at

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RE: AX 2012 R3 Retail Store Customer 'Assignment'

Hi Frank,

Its not the correct form for assigning Retail address book.

You can go to Retail store form for a particular store and then right click on Customer address book field and click view details- Create a new address book suppose A and another with B.

Now the address book A and B will drop in the drop down of Customer address book.

Select the address book A for store 1 and address book B for store 2.

Same way select the address book A for customer 1 , 2 and 3 and address book B to customer 4, 5, 6.

This way when you open POS for store 1 you can see only customer 1, 2, 3 and when you open POS for store 2, you can see only customer 4, 5, 6.

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