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Customer experience | Sales, Customer Insights,...
Suggested Answer

Multi select option set field not working in Quick find view for search

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Posted on by 60

I have a multi select option fields in my CRM case forms. I am trying to search value from Quick find view.

I added the fields in find columns in my Quick find view. Does the multi select option set work in Dynamics 365 for quick find view? If yes. what is the configuration? else Please suggest any solution.

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  • Suggested answer
    LeoAlt Profile Picture
    16,331 Moderator on at

    Hi partner,

    I tried in my instance and I found that it worked only in Classic client not in UCI.

    If you want to filter records by this multiselect field, you coud add this field to the view and use the filter tool.

    pastedimage1576636753982v2.png

    pastedimage1576636739208v1.png

    Best Regards,

    Leo

  • Suggested answer
    Siddique mahsud Profile Picture
    11 on at

    I tried today and it works for me, I can search by the multi-select optionSet's data in the main grid search bar after adding the field to the Quick Find view (as both a find column and view column).

    I am using Sales Hub.

    This information might be helpful in clearing up any confusion related to multi-select option sets.

    Thanks

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