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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Create Alert for Custo...
Microsoft Dynamics 365 | Integration, Dataverse...
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Create Alert for Customer Change of Address

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Posted on by Amanda Fowler 239

Need to create an alert for Customer Change of Address.  This is not one of the field options.  Is this possible and how best to handle/

  • Nancy_Nancy Profile Picture
    Nancy_Nancy 85 on at
    RE: Create Alert for Customer Change of Address

    Hi amanda , have you fix this case? i facing with the same case

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,981 Moderator on at
    RE: Create Alert for Customer Change of Address

    Hi,

    You can create Real Time Workflow to trigger on address field change. And when workflow triggers send an email to required users.

    docs.microsoft.com/.../create-real-time-workflows

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • Community Member Profile Picture
    Community Member on at
    RE: Create Alert for Customer Change of Address

    Hi Amanda Fowler,

    Which application are you using? Could you provide more details(including some screenshots would be better)? 

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