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Need to create an alert for Customer Change of Address. This is not one of the field options. Is this possible and how best to handle/
Hi Amanda Fowler,
Which application are you using? Could you provide more details(including some screenshots would be better)?
Hi,
You can create Real Time Workflow to trigger on address field change. And when workflow triggers send an email to required users.
docs.microsoft.com/.../create-real-time-workflows
Please mark my answer verified if this is helpful!
Regards,
Bipin Kumar
Follow my Blog: xrmdynamicscrm.wordpress.com/
Hi amanda , have you fix this case? i facing with the same case
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