Hi everyone,
i wrote a Flow that is triggered, when the field 'orb_erpaccountnumber' of an account is modified.
In our 'account' process we are using a few workflows and some interfaces that doing a few additional changes after the field was changed in the UI.
Unfortunately these workflows and interface can overwrite the field with exactly the same value.
This results in multiple runs of the flow even if the change of information only happened once.
We even recreate the issue with the CRM API:
1.) Created an Account in CRM with orb_erbaccountnumber == "1234567"
2.)
PATCH
https://XXX.crm4.dynamics.com/api/data/v9.0/accounts(UUID_OF_ACCOUNT)
payload={'orb_erpaccountnumber': '1234567"}
3.) We saw, that a new Flow-Run was triggered
So basically the question is:
Is it possible to trigger a flow on change of information and ignore overwrites with the same value.
Thanks in Advance,
Toby