Hi Sunny,
What Geo are you located in? If you are in NAM or CAN and have someone managed to download a trial, you will always get that error. If you are located in one of these regions, you would need to go through the concierge trial process and request a trial here. If you are located in another region, I would suggest that you delete the trial you have and then download a new trial and install from the Applications tab as described before. Just make sure that your browser language settings are for your local area.
Good luck!
Megan
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