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Customer Insights - Journeys forum

How to get D365 for Marketing trial instance?

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Posted on by

Hello,

I want to configure D365 for Marketing trial instance along with my D365 Customer Engagement trial instance. I already have trial Office 365 tenant and D365 Cusotmer Engagement and when I'm trying to install D365 for Marketing Solution in it I'm getting following error. Can anybody tell me how to get D365 for Marketing trail instance now that Microsoft has removed marketing tile from trial.dynamics.com.?

Capture1.JPG

Thanks,

Sunny

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  • Suggested answer
    megcda Profile Picture
    2,192 on at

    Hi Sunny,

    D365 for Marketing isn't like other Dynamics products in that you cannot install it on the Solutions tab.  You must kick off the First Run Experience (FRE) from the Applications tab in order to install the product. The detailed steps can be found here.  And just so you are aware, any updates that become available are also managed in the same way.

    Good luck!

    Megan

    Please mark this answer as Verified if I answered your question!

  • Johnny Gong Profile Picture
    6,482 Moderator on at

    Hi SunnyUSD,

    I could only see the pending installation status of Marketing Module from your screenshot. Is the module installed failed?

    In addition, you could still get the Marketing Trial Instance from https://trials.dynamics.com/Dynamics365/Signup/ except for Chrome Browser.

     trial.PNG

    Hope the above would help.

    Regards

    Johnny

  • Community Member Profile Picture
    on at

    Hello Megan,

    Thanks for your quick response, I tried to do the same thing by running it from the Applications tab and I just keep on getting the following error.

    Capture2.JPG

    Thanks,
    Sunny

  • Community Member Profile Picture
    on at

    Hello Johnny,

    Thanks for your quick response, the pending installation status is not moving from there. It just stays there and does nothing. Also, I can not find a tile called Dynamics 365 for Marketing on  trials.dynamics.com/.../Signup  form.I have been trying to install this Marketing Application and no luck so far.

  • Johnny Gong Profile Picture
    6,482 Moderator on at

    Hi Sunny,

    Try to open the linkage with Edge browser. It should be there trials.dynamics.com/.../Signup

    Regards

    Johnny

  • Community Member Profile Picture
    on at

    No Johnny, I don't see a marketing tail in any kind of browser. They might have removed it.

  • Verified answer
    megcda Profile Picture
    2,192 on at

    Hi Sunny,

    What Geo are you located in?  If you are in NAM or CAN and have someone managed to download a trial, you will always get that error.  If you are located in one of these regions, you would need to go through the concierge trial process and request a trial here.  If you are located in another region, I would suggest that you delete the trial you have and then download a new trial and install from the Applications tab as described before.  Just make sure that your browser language settings are for your local area.

    Good luck!

    Megan

    Please mark this answer as Verified if I answered your question!

  • Community Member Profile Picture
    on at

    Hi Megan,

    I located in NAM region, now I got to know whats's the issue. Thanks for explaining.

    Sunny

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