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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Enable Server-Based Sh...
Microsoft Dynamics CRM (Archived)

Enable Server-Based SharePoint Integration causes Unexpected Error

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Posted on by Entho 45

Hi,

I am trying to set-up an environment for testing and development within the local intranet, using SharePoint 2016 (on-premise) and CRM 2016 (on-premise).

Both machines are in the same domain.

I was following this article https://technet.microsoft.com/en-us/library/dn949332.aspx and I checked it serveral times, so I think I did not miss something.

Of course I completed the powershell commands without errors.

 

I am wondering if someone here was able to set-up a configuration like me before, with both systems on-premise?

 

Any ideas or comments highly appreciated - Thank you!

Thomas

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I have the same question (0)
  • Scott Christie Profile Picture
    Scott Christie on at

    I have exactly the same issue.  Was there any solution to this?

    Steps to reproduce:

    - Settings> Document Management

    - Click > Enable Server-Based SharePoint Integration

    - Select the "Online" option

    - When prompted enter the URL of the Sharepoint Online site

    Receive an error with the following message:

    Unexpected Error

    An error has occurred.

    Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support.

     


    I am using CRM Dynamics Online 2016 and Sharepoint Online 2016.

    Any ideas anyone?

  • Inogic Profile Picture
    Inogic 682 on at

    Hi Entho,

    The issue mentioned by you is quite strange. As we tried to replicate the issue with our trial environment and we didn’t face such issue.


    Also you may refer this blog http://www.inogic.com/blog/2014/07/server-based-sharepoint-integration-for-microsoft-dynamics-crm/  to check if you have missed anything.

    Hope this helps.

    Thanks!
    Sam

  • bertus Profile Picture
    bertus on at

    Hello Entho,

    I have the same err[quote user="Entho"]

    Hi,

    I am trying to set-up an environment for testing and development within the local intranet, using SharePoint 2016 (on-premise) and CRM 2016 (on-premise).

    Both machines are in the same domain.

    I was following this article https://technet.microsoft.com/en-us/library/dn949332.aspx and I checked it serveral times, so I think I did not miss something.

    Of course I completed the powershell commands without errors.

     

    I am wondering if someone here was able to set-up a configuration like me before, with both systems on-premise?

     

    Any ideas or comments highly appreciated - Thank you!

    Thomas

    [/quote]or!

    Did you resolve this issue?

    Validation --> Invalid  :-(

    Regards Bertus

  • Suggested answer
    Entho Profile Picture
    Entho 45 on at

    Hi Bertus,

    finally, I could solve the issue for my environment.

    This behavior was really strange, but the solution was quite easy then.

    The user in CRM, who is executing this configuration task needs to have the field

    “SharePoint Work Email Address” filled in with the email address (same as Primary Email).

    By default, as far I can remember, this field was not visible on the users summery page.

    I hope this will solve your issue too.

    Regards, Thomas

  • Verified answer
    Entho Profile Picture
    Entho 45 on at

    This solved my problem in my environment:

    The user in CRM, who is executing this configuration task needs to have the field

    “SharePoint Work Email Address” filled in with the email address (same as Primary Email).

    By default, as far I can remember, this field was not visible on the users summery page.

    Thomas

  • bertus Profile Picture
    bertus on at

    Thanx for the reply.

    I found the field (colum), but i do not see it back in the view ?!

    So i could not put the sharepoint email address that belongs to the user.

    Bertus

  • bertus Profile Picture
    bertus on at

    Hello,

    I found the field (colum), but i do not see it back in the view ?!

    So i could not put the sharepoint email address that belongs to the user.

    Bertus

  • Entho Profile Picture
    Entho 45 on at

    Bertus,

    as far I remember I modified the user page and just added this field to show up in the user information.

    19_2D00_10_2D005F00_2016_5F00_07_2D00_50_2D00_03.jpg

    Hope this will help.

    Thomas

  • ravibachanagiri Profile Picture
    ravibachanagiri 185 on at

    Hi Entho,

    I tried to all the field as you mentioned above even then its not working? Can you let me know if there is anything else to be done to integrate sharepoint in Dynamics CRM.

  • Entho Profile Picture
    Entho 45 on at

    Hi,

    did you follow entirely the article  technet.microsoft.com/.../dn949332.aspx mentioned in my original post?

    For me the only thing left was the missing email address then to get it work.

    Thomas

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