web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Disassociate case from custom entity

(0) ShareShare
ReportReport
Posted on by 2

Hello!

I have a custom entity with a 1:N relationship with Case.  On its main form I have embedded a related cases sub-grid and I am able to add cases to this sub-grid but not able to remove them, only delete.  How can I disassociate the two records?

pastedimage1567005044787v1.png

*This post is locked for comments

I have the same question (0)
  • rthompson Profile Picture
    1,532 on at
    RE: Disassociate case from custom entity

    Hi,

    Hope I am understanding your question.  If you want to delete the item on the sub-grid just click on the trash can.  If you do not see the trash can check you permission for that user.

    However, if you are deleting the case and want to delete the sub-grid items as well.

    You need to change the Relationship Behavior.

    community.dynamics.com/.../understanding-entity-relationship-behaviors-in-microsoft-dynamics-365-crm

  • Suggested answer
    Saad Kabarousse Profile Picture
    734 on at
    RE: Disassociate case from custom entity

    Hello,

    To Only remove records from the subgrid and not delete them;  the two entities must have an N:N relationship between them not 1:N.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
Community Member Profile Picture

Community Member 2

#2
Christoph Pock Profile Picture

Christoph Pock 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans