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Microsoft Dynamics CRM (Archived)

Disassociate case from custom entity

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Hello!

I have a custom entity with a 1:N relationship with Case.  On its main form I have embedded a related cases sub-grid and I am able to add cases to this sub-grid but not able to remove them, only delete.  How can I disassociate the two records?

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  • rthompson Profile Picture
    rthompson 1,530 on at
    RE: Disassociate case from custom entity

    Hi,

    Hope I am understanding your question.  If you want to delete the item on the sub-grid just click on the trash can.  If you do not see the trash can check you permission for that user.

    However, if you are deleting the case and want to delete the sub-grid items as well.

    You need to change the Relationship Behavior.

    community.dynamics.com/.../understanding-entity-relationship-behaviors-in-microsoft-dynamics-365-crm

  • Suggested answer
    Saad Kabarousse Profile Picture
    Saad Kabarousse 732 on at
    RE: Disassociate case from custom entity

    Hello,

    To Only remove records from the subgrid and not delete them;  the two entities must have an N:N relationship between them not 1:N.

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