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Customer experience | Sales, Customer Insights,...
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Events API in real-time journeys

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Posted on by 16
I am trying to test events APIs in a trial Customer Insights Journeys environment by following this instruction:
https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/developer/using-rtm-events-api

When I create a new web application record, I do not see the same values (the ones with preview), I only see outbound Events API:


Endpoint documentation is for Outbound marketing. I need it for Real-Time.
I have the same question (0)
  • Suggested answer
    11manish Profile Picture
    710 on at
    You are only seeing Outbound Events API because Real-Time Events API is a preview feature and not enabled in your trial environment.
     
    The Web Application record UI does not fully support RTM events, which is why you don’t see the expected endpoints.
  • deprecateduser Profile Picture
    16 on at
    Hi Manish,

    is there a way to enable Real-time events API?

    Either in trial or sandbox/production environment?

     
  • 11manish Profile Picture
    710 on at
  • deprecateduser Profile Picture
    16 on at
    Hi Manish,
     
    the link provided in this guide (Endpoint documentation (Preview)) still seems to be Outbound marketing contract:
     
    https://public-usa.mkt-tip.dynamics.com/api/v1.0/orgs/217b4f15-1704-ef11-9f88-00224820c443/eventmanagement/doc/public-api.json
  • 11manish Profile Picture
    710 on at

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